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We had Tim come out to our home to remove a dead rat and fully treat our home to stop anymore rodents from living in our roof. Tim was so wonderful to deal with and explained the whole process and what we can expect. We would highly recommend Dawson’s to everyone.
These guys are fantastic - we had many questions as we have a young child. Nothing was too much hassle, and everyone I spoke to whether on the phone or in person was extremely personable and helpful. We had some queries after the treatment and they sent another tech out straight away - exceptional service!
I rang Dawson’s late Thursday after discovering I had a mouse problem, they arranged an appointment for the next day. All staff was so helpful they kept me up to date with the arrival time of the technician. I was very impressed with Tim he was so friendly, he did the job quietly and efficiently even took the time to talk to my dog. He is an asset to the Dawson’s. I have used Dawson’s in the past and will continue to do so in the future. I have no hesitation in recommending their service.
Excellent, friendly professional service. Was able to book an appointment the next day. A phone call from the office to say the person was on their way and would arrive at agreed time was really appreciated. Highly recommend.
They were very quick to respond to my enquiry and attended to my house the same day. The job was completed very quickly. They were very nice and professional. They had checked out the house prior to coming into the property to make sure they had the right access. Highly recommended
From the initial contact Dawson’s professional approach in dealing with our problem was exceptional. The service was thoroughly explained by Adam on arrival and the job was done in a timely manner. Highly recommend Dawson’s real quality service and results; excellent value for money. Thank you Adam for a really pleasant experience.
Dawson’s service was professional personal and thorough. The sequence of service - calling the office to clarify what was required and receiving the options offered; securing a mutually suitable date for the service; the punctual arrival of a happy enthusiastic and competent Anna; and finally the mobile call after two hours to return to the house at completion of service make the whole event quite satisfying and stress-free. I’m happy to be on Dawson’s data base incase of future need. Thank you Anna and all the staff. Value for money. How unusual!
I have used Dawson's on previous occasions and always found their team very professional and work very satisfactory. My entire interaction with team members has always been extremely helpful & professional yet down to earth from my first phone call to Jane yesterday to Paul & Tim who treated my home this morning.It is because of these 3 keys things, HELP, PROFESSIONALISM & SATISFACTORY WORK that Dawson's is my first Go-To for pest control.I hope Dawson's values these great people, they are the ones who make the business succeed or fail.
Michael was very prompt, friendly and efficient in dealing with the pest problem I had. Priscilla was helpful on the phone as well. Same day service and the technician came within 30 minutes of my call. Great service!
I Highly recommend service from Dawson’s. The Ladies handling calls are very knowledgeable professionals that take time to explain all your questions. Stewart was the technician that completed the work at my property. I could not speak highly enough from his professional service and very clear communication. A superior customer service all round. 100percent recommend to use this company.
I was very happy with the work That was done. Ashley explained what the procedure is to me.He carried out a good job.Ashley was very friendly And took the time to care. I would definitely recommend Dawson's to anyone.
Thoroughly recommend as such friendly, professional people on the phone and the guy who came out. Booked in next day and he was thorough and explained preventative measures and I now have a good understanding of rodents behaviour and lifecycle. Feel very confident in what they’ve done and pleased to know their system is safe for people and pets
The crew who came out knew the right questions to ask me and because of this they were able to assess and treat the property and offer advice based on a clear knowledge and understanding of the problem. (I would have never guessed what the pests turned out to be, or the cause) I am a pretty anxious person and their calm manner and patience for my million questions also served to help with the high levels of anxiety I have been experiencing due to the situation and I feel much better knowing they are taking care of it. Excellent service.
We received prompt and very efficient service. The quote was very reasonable and Glen, who did the treatment, was great to work with, trustworthy and security conscious. He also took time to clearly explain what he was going to do and listened to our concerns. I would highly recommend Dawson’s to anyone seeking pest control!
I had Ashley from Dawson’s Australia attend my property to help with a spider problem. Not only was Ashley punctual he was also very informative about the processes in how the product they use works but also about what to do and look for after the spray has dried. I would highly recommend Dawson’s Australia to anyone as they were also the only company who answered my call on a Saturday and had me booked in within the next 48hours! Very very happy!
Incredibly healthful and accommodating. Friendly and professional and thorough. I can’t speak highly enough of the service and people at Dawsons that I have received and met. Without doubt a great company to deal with and I would recommend them hands down any time. They went above and beyond and I can’t thank them enough enough.
A Google User
21:27 06 Dec 19
Dawson's office was efficient, courteous and able to respond quickly. Their technician, Luke, arrived the same day and on time and did the fumigation efficiently. I hope the treatment will be effective but I am confident that if it is not they will be back to rectify the situation.
I was given half an hour's notice(prearranged)and Tyler turned up on the dot. He explained everything clearly and I felt comfortable to leave my home in his hands. Hopefully the treatment is successful and I have no issues in the future. Thanks for the great service.
