So this morning we were the lucky owners a new Indian Miner in our exhaust fan, I called Dawson expecting a call out later in the week, to my delight we got a booking that afternoon .Craig turned up, checked and fixed the fan and helped with explaining where they can and how they get in the roof.Really really happy we chose Dawson.Thanks again!Geoff
We had mice in our laundry and had a technician out within 24 hours. The technician (I unfortunately can’t remember his name) was absolutely outstanding - he clearly knew what he was talking about and explained everything in a clear and simple manner. Not only did he do all the work to try and get rid of the problem, he gave great tips and advice on how to prevent it in the future. He was also very understanding of our concerns regarding poisons around pets and children. Highly professional, friendly and thorough
The gentleman that attended explained everything in detail. He inspected the whole house and treated the house appropriately. He was well informed and knowledgeable. It was an awesome experience dealing with true professionals especially if you have a rodent problem. Thanks so much
Really friendly responsive service from the get-go. Getting advice at 11pm on a Sunday night from Peter was what convinced me this would be a worthwhile investment. The two gentlemen who attended today were very informative and professional. I feel better already!
Lewis the technician was very friendly, polite, knowledgeable. He have suggestions on how to help prevent them getting into the roof . Would recommend him and Dawson's Australia for sure. He was very helpful. Thank you so much Lewis. Great job. They came back after I complained about still hearing activity in the roof, which gave us peace of mind. Thanks again.
A huge massive THANK YOU to James and the other young fella that just left my residence. Not only were they knowledgeable, courteous and friendly but did an awesome job. WOULD NOT HESITATE TO RECOMMEND THESE GUYS AND THIS COMPANY. Also forgot to mention how cheap you are considering you are a well known company I was pleasantly surprised that your prices far outweigh other companies- So that’s also a bonus. Cheers. 🌟🌟🌟🌟🌟👍🏼
Phil the Kiwi technician is currently at my parents home treating their house. If I could give him 100 stars I would. He deserves a pay raise. Thank you so very much for the amazing service you are an absolute champion. Highly recommended.
Phil the Kiwi technician is currently at my parents home treating their house. If I could give him 100 stars I would. He deserves a pay rise. Thank you so very much for the amazing service you are an absolute champion. Highly recommended.
Craig was very professional. He took the time to go through the property and thoroughly explain the reasons why I was having issues prior to commencing the work required. Thanks Craig for your your insight and professionalism.Greater transparency on the arrival time from Dawson would be appreciated. It’s difficult to plan your day with a broad arrival window, an indicative time would be helpful.
The consultant is polite and knowledgeable and answer all questions with details. I booked this service with other Pest Control company before but they can’t offer me any suggestion at all. I am so happy with Dawson’s service and I will not hesitate to recommend them to my friends.
We used Dawson’s Pest Control for a rodent treatment. Lewis was extremely professional & friendly. He was very knowledgeable & explained exactly what procedures he would be doing.I would definitely recommend Lewis & Dawson’s Pest Control.
Great customer service from the minute they picked up my call. Peter explained how the treatment worked and answered all my queries before I even asked. Michael the technician was friendly and professional. Job was done well and in a timely manner. Thank you guys.
Dawson's were great to deal with! Everyone from the customer service representatives, through to the guys who came out to the job were friendly and accomodating, taking the time to listen and answer questions throughout. Happy with the service provided and would recommend!
After I booked a morning service. I waited until 4.30 to ask why they hadn't arrived yet, I was told you can't book for a morning call out. You just have to wait until they get to you, and the technician was still about 1 hour away. Had to cancel the their service as I had to leave for work. I guess the extra you pay for same day service is just for the customer service.
Extremely professional and helpful. On time, and did the job quickly whilst giving advice and sharing knowledge. I would highly recommend. Why go with anyone else when Dawson's is the best of the best! So happy. Thank you Dawson's.
I had my service booked and carried out in under 24hrs. The technician 'Dane' that came was professional,thorough, polite and friendly.When he was finished he explained what to look for to make sure the process was successful. I am very happy with Dawsons service.
Always professional and on time, Dawson's came to my property to treat for rodents. The powder they spray (instead of using traditional style baits) is more effective and much safer with regards to my 2 dogs. It's been 2 years since I had a treatment done and even they were impressed with that time frame. Highly recommended.
Super fast service. Was not at all invasive or was I troubled during the treatment. Was no problem having the technician here as he was lovely and thorough. I was working from home whilst this was happening and you wouldn’t know he was here! Highly recommend!
Monica was very helpful and instilled confidence and seems to have successfully done the job.I was surprised how quickly the chemical spray took. I expected it would take much longer than 15 minutes since the cost was $396. Incredible hourly rate!
Super quick and easy. I called and had someone at my place within the hr to remove some unwanted wasps in the wall. Technician was friendly and knowledgeable explained everything that I needed to know, he also cleaned up and left the site as it was when he arrived. Would recommend.
I returned to small moths in my home after many months away and called Dawson’s who came quick and sorted it out. They were informative of the type of pest, what they would do and what to expect post fumigation. It’s still early days but expect all of them to go. 99% are gone already. Would recommend Dawson’s.
Courteous, knowledgeable and arrived in a timely manner. I would have preferred to move my furniture myself as when I asked if I needed to do anything prior to the indoor treatment, such as moving furniture, I was told nothing needed to be moved. Otherwise, I would recommend Dawson's highly. Great value, I felt a professional treatment was done.
Share this with you when I am still waiting for you to get back to me? If you make quick $200 to come out and look at my place as the guy who was at my place don't want to really get thorough guidelines but his boss also ringing to get to the next place lol I don't think it is very good service and support for getting back to me about what you think you should be able to do in spraying my home ? U are quick to the point to get the money as soon as you are at my place. .? I think I have you an big 3% for your business and helping me out thank you for nothing. I could off spray my home myself with the money l had to pay for you to just get out to my place. ? $200 is an lot but thanks Angela, merry Christmas
I had a booking yesterday with Monica. I couldn't be happier. I have a toddler and going out into the garden is completely stress free.I was really happy with the whole experience from start to end. I have used other companies in the past and that's where I'll leave them. Monica was so understanding and really cares about her customer and executes the job 100%. My husband and I felt that we made the right decision. If your considering getting any pest control Dawson's is the best at what they do with the added bonus of great staff.
We had Tim come out to our home to remove a dead rat and fully treat our home to stop anymore rodents from living in our roof. Tim was so wonderful to deal with and explained the whole process and what we can expect. We would highly recommend Dawson’s to everyone.
These guys are fantastic - we had many questions as we have a young child. Nothing was too much hassle, and everyone I spoke to whether on the phone or in person was extremely personable and helpful. We had some queries after the treatment and they sent another tech out straight away - exceptional service!
I rang Dawson’s late Thursday after discovering I had a mouse problem, they arranged an appointment for the next day. All staff was so helpful they kept me up to date with the arrival time of the technician. I was very impressed with Tim he was so friendly, he did the job quietly and efficiently even took the time to talk to my dog. He is an asset to the Dawson’s. I have used Dawson’s in the past and will continue to do so in the future. I have no hesitation in recommending their service.
Excellent, friendly professional service. Was able to book an appointment the next day. A phone call from the office to say the person was on their way and would arrive at agreed time was really appreciated. Highly recommend.
They were very quick to respond to my enquiry and attended to my house the same day. The job was completed very quickly. They were very nice and professional. They had checked out the house prior to coming into the property to make sure they had the right access. Highly recommended
From the initial contact Dawson’s professional approach in dealing with our problem was exceptional. The service was thoroughly explained by Adam on arrival and the job was done in a timely manner. Highly recommend Dawson’s real quality service and results; excellent value for money. Thank you Adam for a really pleasant experience.
Dawson’s service was professional personal and thorough. The sequence of service - calling the office to clarify what was required and receiving the options offered; securing a mutually suitable date for the service; the punctual arrival of a happy enthusiastic and competent Anna; and finally the mobile call after two hours to return to the house at completion of service make the whole event quite satisfying and stress-free. I’m happy to be on Dawson’s data base incase of future need. Thank you Anna and all the staff. Value for money. How unusual!
I have used Dawson's on previous occasions and always found their team very professional and work very satisfactory. My entire interaction with team members has always been extremely helpful & professional yet down to earth from my first phone call to Jane yesterday to Paul & Tim who treated my home this morning.It is because of these 3 keys things, HELP, PROFESSIONALISM & SATISFACTORY WORK that Dawson's is my first Go-To for pest control.I hope Dawson's values these great people, they are the ones who make the business succeed or fail.
Michael was very prompt, friendly and efficient in dealing with the pest problem I had. Priscilla was helpful on the phone as well. Same day service and the technician came within 30 minutes of my call. Great service!
I Highly recommend service from Dawson’s. The Ladies handling calls are very knowledgeable professionals that take time to explain all your questions. Stewart was the technician that completed the work at my property. I could not speak highly enough from his professional service and very clear communication. A superior customer service all round. 100percent recommend to use this company.
I was very happy with the work That was done. Ashley explained what the procedure is to me.He carried out a good job.Ashley was very friendly And took the time to care. I would definitely recommend Dawson's to anyone.
Thoroughly recommend as such friendly, professional people on the phone and the guy who came out. Booked in next day and he was thorough and explained preventative measures and I now have a good understanding of rodents behaviour and lifecycle. Feel very confident in what they’ve done and pleased to know their system is safe for people and pets
The crew who came out knew the right questions to ask me and because of this they were able to assess and treat the property and offer advice based on a clear knowledge and understanding of the problem. (I would have never guessed what the pests turned out to be, or the cause) I am a pretty anxious person and their calm manner and patience for my million questions also served to help with the high levels of anxiety I have been experiencing due to the situation and I feel much better knowing they are taking care of it. Excellent service.
We received prompt and very efficient service. The quote was very reasonable and Glen, who did the treatment, was great to work with, trustworthy and security conscious. He also took time to clearly explain what he was going to do and listened to our concerns. I would highly recommend Dawson’s to anyone seeking pest control!
I had Ashley from Dawson’s Australia attend my property to help with a spider problem. Not only was Ashley punctual he was also very informative about the processes in how the product they use works but also about what to do and look for after the spray has dried. I would highly recommend Dawson’s Australia to anyone as they were also the only company who answered my call on a Saturday and had me booked in within the next 48hours! Very very happy!
Incredibly healthful and accommodating. Friendly and professional and thorough. I can’t speak highly enough of the service and people at Dawsons that I have received and met. Without doubt a great company to deal with and I would recommend them hands down any time. They went above and beyond and I can’t thank them enough enough.
A Google User
21:27 06 Dec 19
Dawson's office was efficient, courteous and able to respond quickly. Their technician, Luke, arrived the same day and on time and did the fumigation efficiently. I hope the treatment will be effective but I am confident that if it is not they will be back to rectify the situation.
I was given half an hour's notice(prearranged)and Tyler turned up on the dot. He explained everything clearly and I felt comfortable to leave my home in his hands. Hopefully the treatment is successful and I have no issues in the future. Thanks for the great service.