23:48 24 Jun 22

Michael was great help, very nice guy and answered any question we had. provided advice on how to try and prevent mice from getting in the roof in future. I saw someone else had a bad experience with them not calling ahead, which didn’t happen for me. Someone called 45mins prior to advise that Michael would be there at 8.30am and he arrived exactly on time. would definitely recommend.

Sally Sims

01:06 11 Jun 22

Very rapid response. Professional and knowledgeable staff eager to assist. On the day, consultant was professional, prompt, knowledgeable and very informative. Offered real suggestions for now and the future. Would highly recommend Dawson’s.

Mustafa Sheikh

01:57 27 May 22

Very positive experience dealing with Dawson’s. Professional on every level. Treatment was done quickly and ahead of schedule. I’ll be sure to recommend them in future.

Orla Kealy

04:12 22 Apr 22

Called Dawsons after we saw mice in our house. I had seen there vans and thought I would look them up, was great and the best part was they quote the job before they come, which takes the stress of the unknown away. The team were super friendly to talk to and the man who came to put the treatment down couldn’t have been more lovely and professional. Don’t waste your money buying traps and Bate get these guys in.

Ken Wilson

01:39 11 Apr 22

Michael turned up at our home on time as promised when I made the appointment which is very refreshing these days.He was very polite, answered all our questions and carried out the job in a very professional mannerMichael looked around our home and advised us in depth about how to stop the nasties entering.He then inspected the roof space and sprayed where necessary.Very impressed with the way he carried out the job and cannot recommend them highly enough.Will definitely use Dawson's again if need be.Faye and Ken Wilson.

David Payne

03:20 07 Apr 22

Paul is a very professional operator. He was friendly and knowledgeable. On time, good pricing and helpful. Performed a thorough inspection and treatment on our house. Will definitely get Dawson’s back on an annual basis and for termite barrier treatment, when required. Highly recommended.

Geoff 289

01:29 06 Apr 22

The young man Jarrod who came and addressed the wasp infestation in my elderly mother's house was very professional, courteous and efficient, explaining clearly what he would do and what the effect would be and then getting on with the job. I was very impressed with him. It is too soon to say whether the treatment has been 100% effective but I have no doubt that it will be and the follow up options are very clear if there is any residual problem.The booking process was straightforward enough and the information provided at that time clear and concise. It would have been good to have more communication during the day as to the estimated time of arrival as all we knew was that it was likely to be in the afternoon and that we would get a call 30 minutes in advance of arrival. As it happened Jarrod didn't arrive until nearly 6:00 p.m. so some more communication during the day would have made it easier to plan. Not a big criticism but an area where some improvement would have made a big difference to me.I can't really comment on the reasonableness of the cost as we didn't get any alternative quotes but at face value I don't have any concerns in this area.Overall, more than happy to recommend Dawsons and I commend them for employing staff like Jarrod who is a credit to them.

Stephen Reeves-Williams

02:57 01 Apr 22

Quote and booking the service was done easily via the Dawson website. Dawsons rang me to say that the technician was on his way and Daniel arrived right on time. Scope of service was explained thoroughly and the application of the treatment was completed in a timely manner. It was all done professionally and without any real disruption to the household. Very happy with Dawsons.

Rebecca Floyd

07:58 25 Mar 22

Cory was very professional and friendly.The wasp was something he had never come across before but still was very professional in identifying it and doing what needed to be done.Would definitely recommend the team at Dawson's to my family and friends after my experience and will use in the future if needed.Thanks again Cory

Adrian Burns

02:17 25 Mar 22

The Dawsons Exterminator was friendly, knowledgeable and kept us informed of what to expect at each stage. The wasp-looking mask was awesome. The nest was located and destroyed most efficiently, along with its inhabitants. Thank you for a job well done!

Emmanuel Gauci

09:21 24 Mar 22

Excellent customer service, efficient telephone interaction. Technician did a thorough and comprehensive assessment and made helpful suggestions about actions we could take.

Charlene Hohaia

10:26 22 Mar 22

They are amazing. Our consultant was amazing he explained everything we needed to know an was able to work quickly to get the job done.We will definitely be using them again

Kenneth Yeung

02:45 24 Feb 22

Staff are very knowledgeable and stated all scenarios that we might experience and the follow up they would provide. Very professional.The house was left the same as we left. No mess we need to take care of after the service.

Miriam Cowley

07:24 21 Feb 22

The spot treatment was scheduled today. We still had some ants that were lingering around since we had the initial treatment a couple of months ago. I was advised by the office staff that the technician would be arriving shortly. Which he did.We discussed the ongoing ants still lingering and the friendly technician completed the job promptly.This is the second year we have used Dawson's for ant issues and the technicians are always friendly and eager to assist. I highly recommend them.

Neil McFarlane

00:22 19 Feb 22

Too early to determine effectiveness- time will tell. Other aspects were good. Managed customer expectations, advised precise time of arrival (came within 15 mins of time advised). Courteous, respectful, clear business process. Had to leave premises so no observation possible.

angie-lee stahl

23:51 25 Jan 22

Highly recommended. Dawsons responded promptly, didn’t troll me, gave accurate estimate prices and assessment and were able to fit me in same day. Riley, the guy, listened carefully and offered great advice. Don’t bother searching for other companies - I wish I’d just gone with these guys from the start.

Sally Mclean

00:44 18 Jan 22

Very punctual with a phone call to give exact time of arrival. In assessing our property, technician was very informative and worked methodically across the property. Explained everything , happy to answer questions.

Anna DeMichele

06:37 08 Jan 22

SERVICE and CARE PLUS++Technician was on time, did a thorough analysis of my termite issue and answered all my questions.I wish every ‘fixer upper’ company / tradie I dealt with was like Dawson’s.I really felt the technician cared which makes a huge difference to me; I wasn’t just another pest control case.I have full confidence that Dawson’s will rectify my issue once I proceed with the job quote that I am waiting to receive.Highly recommend Dawson’s!Anna D.

Peter Mahler

00:40 03 Jan 22

The operator was most helpful and very responsive. Dawson came the next day. Great when you’re in a stressful situation. The technician was extremely friendly and informative. He knew his work. Very much appreciate the quick and helpful service.

Pia van Koeverden

23:56 30 Nov 21

Contacted Dawson’s Pest removal for assistance with birds nesting in my roof cavity. They scheduled the technician to attend within 2 days of when I contacted them so it was very quick to get a booking. Craig the technician who attended was excellent, he explained the process very well, removed some nests and prepared a quote for full and partial proofing options and explained the difference between the options.

Chris Beaty

23:01 24 Nov 21

Great service, responded to my request quickly. When the representative arrived they provided all the information required and answered all of my questions. Work was completed quickly and they even moved my furniture back. So far, there appears to be no more rodent activity under my house!

laurie fowler

01:14 22 Oct 21

We had Paul come to do this service and we were extremely happy with his service.He was polite, efficient, professional, informative, very easy to talk to and yet unobtrusive. We very felt very comfortable having him in our home. Couldn’t recommend him highly enough. Very happy with the service.

Donna Leahy

02:43 01 Sep 21

They guys that came answered all my questions patiently ( and I had a lot). Sprayed everywhere efficiently and no mess!! Definitely use them again. Such nice people.

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